Every company we work with has different challenges. Here are just a few of the problems we’re solving right now.
Liberty Insurance has seen gains in customer experience, sales and efficiency since choosing Circulator.
Circulator has automated aspects of Liberty’s back office as well as online trigger points. Liberty are now communicating with their customers in real time based on website behaviour. Customer interactions with every email are fully tracked; with this knowledge Liberty can decide on the next best action to take with a particular customer.
Big improvements in the customer experience have had a spin-off effect in terms of long-term customer loyalty.
Email is central to the success of eumom, a parenting website with over 300,000 members. Circulator has helped euMom increase the impact of its email campaigns through advanced automation and scheduling.
Our custom integration allows more than 300 triggered emails to be sent daily, reflecting every stage in the infant lifecycle. The solution means that every eumom member receives the right message at exactly the right time in their child’s development.
On a day-to-day basis we manage every email campaign, which allows the eumom team to focus on growing other parts of the business.
Online insurance broker GetCover.ie has woven Circulator’s email solution through every part of the business – with exceptional results.
Since working with Circulator, conversion rates for GetCover’s quotation emails have increased by 72%. Automated emails now account for more than a quarter of total revenue. Beyond sales, Circulator has helped cut costs on the backend too. Through automation of administrative tasks, GetCover.ie has minimised paper and telephone charges, leading to an reduction of 32% in operating costs.